Shipping information

The shipping costs can only be calculated once the item is in the basket.

Procedure for the delivery of your order

Then you can look forward to the delivery, as most deliveries are made using our own fleet vehicles. Thanks to years of experience, we have developed a system for the best possible delivery of our products to private households. Our vehicles can drive on roads of up to 3.5 tons and are designed to be as short and manoeuvrable as possible for deliveries in small driveways. A hydraulic unloading crane will be able to place the pallet with your play tower safely on your driveway or property. These are disposable pallets that you do not have to return.

If your order is for a piece of furniture, it is divided into several boxes and will be safely unloaded by our driver and delivered to your front door.

We do everything technically possible to make delivery as convenient as possible for you.

After you have successfully completed your order in our store, you will receive an order confirmation by e-mail within a few moments. If you have any queries, you can always refer to the order number stated in the order confirmation.

Preparations for the delivery of your order are being made. The time required for this can be found in the respective offer you have chosen.

As soon as a tour to your region is scheduled, you will receive a shipping confirmation from us by e-mail. You can assume that delivery will take place within 2 to 4 working days.

As soon as a time window for delivery is foreseeable, you will be notified again by e-mail. This e-mail is usually sent one day before the planned delivery. Please note that road transportation is always associated with unforeseeable situations and delivery may be delayed or postponed in exceptional cases. We will always inform you of this.